Age and guardian consent
You must be at least 14 to create an account or use Jackly. If your place of residence requires a higher minimum age for independent consent to this service or personal data processing, that higher age applies. If you are a minor under applicable law (under 19 in Korea), you must have your parent or legal guardian agree to these terms and consent to paid use, including credit purchases and paid requests, and activities that earn revenue. Where legally required consent was not obtained, you or your legal guardian may request cancellation of the transaction under applicable law. This right is separate from the ordinary seven-day withdrawal period and is not automatically lost because credits were used. Contact support for review. We may request the minimum evidence needed to verify your age at purchase, guardian consent and transaction details. Cancellation and refund scope are determined under applicable law, including statutory exceptions.Service and accounts
Jackly connects users who send paid message requests with users who choose to reply. Use an account you control and keep your profile accurate. Do not impersonate others or share access to your account. A completed public profile is required to receive paid requests. Recipients choose which requests to answer; a reply or a particular outcome is not guaranteed.Requests and credits
Requests start at one credit and expire 48 hours after first submission. Adding credits does not extend the deadline. Offered credits are reserved while awaiting a reply and used when the recipient replies. You may cancel an unanswered request. Cancellation, rejection or expiry releases the reserved credits to your available balance; this is not a cash refund. Replies must be written by the recipient, not generated by AI on their behalf.Payments and refunds
The purchase screen shows the quantity and final price before payment. The current price is KRW 110 per credit including VAT, with a minimum purchase of 100 credits. Test payments do not create a real charge. You may request withdrawal of an unused credit purchase within seven days of purchase by contacting support. Restrictions after use or service delivery apply only where permitted by law; rights concerning defects or non-delivery remain unaffected. Eligible refunds are processed to the original payment method within applicable legal time limits. Payments are processed through Toss Payments. Payment approval does not limit your statutory cancellation rights.Creator earnings
A credit has a displayed conversation value of KRW 100. The current split is 80% to the recipient and 20% to the platform after a reply, using the rate recorded for that transaction. Earnings shown in the service are accounting records, not confirmation of a completed payout. Identity checks, tax handling and payout availability or schedules will be separately disclosed before payouts are offered.Content and conduct
You retain rights to your content and permit the processing and display needed to provide the service. A recipient may publish a completed request and reply as a pair without separate sender consent, or unpublish it later. Public views hide sender identity and payment information and mask email addresses and phone numbers, but other identifying text may remain. Do not submit content you lack rights to share, private or sensitive information about others, threats, harassment, illegal sexual content, spam or fraudulent requests. We may restrict harmful content or accounts to protect users and explain the reason and review requests through support.Account closure
You can request account deletion in settings. Resolve pending requests, unused credits and earnings with support before closing your account; deletion does not itself settle or refund them. Record handling follows the Privacy Policy. Maintenance or technical problems may interrupt service. We announce material service or term changes, and changes affecting paid transactions do not remove rights already acquired. These terms do not exclude liability or consumer rights that cannot be excluded by law.Disputes and law
Contact support about complaints or disputes so we can review the transaction and seek a resolution. Korean law governs these terms, subject to any mandatory consumer protections that apply where you live. Court jurisdiction follows applicable law.